Support
Answers to the most common questions about LawnKeep.
How is my schedule built?
Your state sets your climate zone (cool, warm or transition), and your grass type sets the details โ mowing height, feeding windows, the right months to seed or aerate. From that, LawnKeep builds a 12-month plan and shows you the handful of tasks that matter each week.
I don't know my grass type
Pick "I'm not sure โ pick for me" during setup and LawnKeep will use the most common grass for your zone. You can change it anytime in Settings โ the plan updates instantly.
I moved or picked the wrong state
Open Settings (gear icon on the This Week screen) and change your state. Your climate zone and schedule update immediately.
Why are future months locked?
The current month's plan is free. Seeing the full year ahead โ every seeding, feeding and weed-control window โ requires LawnKeep Pro: yearly (with a 3-day free trial) or a one-time lifetime purchase.
How do I add photos to my journal?
Photos are a Pro feature. With Pro unlocked, tap + in the Journal tab and pick a photo. Before/after photos are the most satisfying way to watch your lawn improve.
How does the weekly streak work?
Check off at least one task in a week and the week counts toward your streak. Miss a whole week and the streak resets. The current week never breaks your streak while it's still in progress.
How do I cancel my subscription?
Subscriptions are managed by Apple: open Settings > your name > Subscriptions on your iPhone, select LawnKeep Pro and tap Cancel. You keep access until the end of the paid period.
I paid but Pro is still locked
Open Settings in the app and tap Restore Purchases. If that doesn't fix it, make sure you're signed into the same Apple Account that made the purchase, then contact us.
Is my data private?
Completely. Everything stays on your device โ no account, no server, no analytics. See the Privacy Policy.
Still stuck? We reply fast.
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