Support
A question about your inventory, a bug, or an export issue? We can help.
Fastest way to reach us: fxromualdnui@gmail.com
Include your iPhone model and iOS version if you're reporting a bug. We usually reply within 1–2 business days.
Frequently asked questions
Where is my data stored?
On your iPhone, and synced through your personal iCloud if you're signed in. There is no HomeStash account and no HomeStash server holding your inventory. Deleting the app deletes the local copy; your iCloud copy restores when you reinstall.
How do the 3 free AI scans work?
Everyone gets 3 free AI Snap identifications to try the feature — no purchase needed. After that, AI Snap is part of HomeStash Pro. Adding items manually stays free up to 40 items.
Is the AI value estimate an appraisal?
No. It's a realistic starting point based on what the item appears to be. For insurance claims, adjust values to what you actually paid or current replacement cost, and attach receipts when you have them.
What's the difference between Lifetime and Yearly?
Both unlock the same Pro features. Lifetime is a one-time purchase that never renews. Yearly renews annually and starts with a 3-day free trial; cancel anytime in Settings > Apple ID > Subscriptions.
How do I share my report with my insurer?
Go to the Report tab, tap PDF Report, and use the share sheet to email it or save it to Files. Pro users can also export a CSV spreadsheet with every field.
How do I restore my purchase on a new phone?
Open Settings inside HomeStash and tap Restore Purchases while signed into the same Apple ID.